Short Courses

Problem Solving

Price: $49.00 (Incl. GST)

Being a confident problem solver is important to your success and can make a huge difference to your career. Much of that confidence comes from having a good process to use when approaching a problem.

Outlining the five-stage process for problem solving will help in solving problems quickly and effectively. 


Learning Outcomes

  • Outline the five stages in the problem-solving process
  • Apply tools to properly define a problem’s root cause
  • Collect and record critical information surrounding a problem
  • Facilitate brainstorming sessions to generate solution options
  • Evaluate the suggested options and choose the best solution
  • Create a project plan to assist with the smooth implementation of the solution
  • Evaluate whether the solution was successful and review the process used



Approx. 30 min

Available for 6 months from the date of enrolment






  • Completion Certificate
  • Flexibility to work at your own pace, from a device and location of your choice
  • Unlimited access to course content for up to 6 months from enrolment