Improving Your Listening Skills

How well you listen to others in the workplace has a major impact on your job effectiveness and the quality of your relationships.

This module will help in understanding the differences between listening and hearing and providing ways to improve your listening skills along with how to avoid the common barriers to listening.

Learning Outcomes

• Explain the differences between listening and hearing
• Recognise the benefits of good listening
• Discuss ways you can improve your listening skills
• Identify how to avoid the common barriers to listening

Duration: 

Approx. 30 min

Available for 6 months from the date of enrolment

Prerequisite:

None

Inclusions:

• Completion Certificate
• Flexibility to work at your own pace, from a device and location of your choice
• Unlimited access to course content for up to 6 months from enrolment