Writing Effective Emails

As a form of communication, emails are fast and convenient. However, with the average professional receiving numerous emails every day, certain emails can be ignored or may not be as well received as the sender had hoped.

It is important to increase understanding of what makes for a readable, effective and professional email.

Learning Outcomes

• Discuss when it is appropriate to send an email
• Identify how to use the key email features appropriately
• Describe the qualities of professional and effective business emails

Duration: 

Approx. 30 min

Available for 6 months from the date of enrolment

Prerequisite:

None

Inclusions:

• Completion Certificate
• Flexibility to work at your own pace, from a device and location of your choice
• Unlimited access to course content for up to 6 months from enrolment