Talent Management Skill Set

Talent Management plays an important role in any business strategy, as it focusses on the most important asset for an organisation – Its People. Talent management is an organisation's commitment to hire, manage, develop, and retain talented employees. It comprises all the work processes and systems that are related to retaining and developing a superior workforce.

The benefits of effective talent management and understanding how to deliver from the very beginning of the recruitment process, starting at the interviewing through to coaching and mentoring, drives staff engagement, builds high performance and result in a quantifiable financial return.

The following Talent Management Skill Set has been designed to provide new skills and tools, with a refresh underpinning knowledge, to assist in understanding and breakdown each component of these Talent Management areas.

Learning Outcomes

Module 1: Interviewing Skills and Techniques

• Identifying the steps involved in the recruitment and selection process
•  Describe the different types of interviews conducted by our organisation
• Explain how to prepare for an interview
•  Discuss how to conduct an Interview

Module 2: Managing Probation

•  Identify the length and purpose of the probation period
• Explain the rights of employees and organisations during the probation period
•  Identify and discuss your responsibilities during probation
• Discuss how to deal with performance, conduct and attendance issues during the probation period.

Module 3: Coaching

• Recognise what coaching is
• Describe the benefits of coaching
•  Identify effective coaching skills
• Explain how to apply the OSKAR coaching model

Module 4: Mentoring Others

•  Explain what mentoring is
• Recognising the benefits of mentoring
•  Explain your responsibilities as a mentor
•  Identify the qualities of a good mentor
• Discuss how to establish a mentoring relationship
• Explain how to mentor staff members of varying needs
• Discuss how to resolve common problems associated with mentoring relationships

Module 5: Improving your Listening skills

•  Explain the difference between listening and hearing
• Recognise the benefits of good listening
• Discuss ways you can improve your listening skills
•  Identify how to avoid the common barriers to listening

Duration: 

Approx. 2 hrs

Available for 6 months from the date of enrolment

Prerequisite:

None

Inclusions:

• Completion Certificate
• Flexibility to work at your own pace, from a device and location of your choice
• Unlimited access to course content for up to 6 months from enrolment